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How We Handle Your Personal Data

At 7meter club, your personal information — from your account login to your withdrawal requests — stays encrypted and separate from our live tables and sportsbook systems.

Data encrypted at rest and in transitNo third-party ad tracking without consentAccount access logs visible to you
Explore the Lobby Read FAQ
7meter club How We Handle Your Personal Data
REACH OUR TEAM

Contact Us About Your Data

Team online

Email Support

Send a data request to [email protected] and we'll respond within five business days. Include your account username and the specific data you want to access or modify.

Live Chat

Open the help widget inside your account lobby during business hours (09:00–22:00 Jakarta time, seven days a week). Our team can walk you through privacy settings and data deletion requests.

Account Settings

Visit Settings > Privacy & Data in your account dashboard to download your personal data, see what we hold, and adjust cookie preferences for live tables and game tracking.

HOW WE PROTECT YOU

Data Handling, Cookies & Account Security

Encrypted Transactions

All deposits and withdrawals travel through TLS 1.3 encryption.

Cookie Consent

We use cookies to remember your login session, language preference, and which live tables you visit most.

Account Verification

We verify your identity at signup using your legal name, date of birth, and phone number.

Data Retention

Your account data remains accessible while your account is active.

Third-Party Access

We share data only with payment processors (for DANA, OVO, GoPay, QRIS transactions), our fraud team, and where local law…

Your Rights

You can request a copy of all data we hold, ask us to correct errors, or request deletion where local…

Frequently Asked About Our Privacy Policy

We log your country based on your account IP to comply with regional game rules. If you're in Surabaya or Bandung, we verify local access where local law permits. Location data is never shared with advertisers and is deleted when you close your account.

Yes. Open your account Settings > Security to view all login timestamps, IP addresses and device types. Withdrawal requests show the payment method used (DANA, OVO, GoPay, QRIS), amount and status. This data is yours to download anytime.

We track your play history to personalise your lobby (showing your favourite live tables like Speed Baccarat or Fortune Dragon first). You can opt out of personalised lobby recommendations in Settings > Privacy & Data.

Your account is safe. If someone tries to log in from a new device, we send a verification code to your registered email and phone. Change your password immediately and contact live chat if you see unauthorised activity.

Payment details themselves are never stored. Only a payment token (a secure reference code) stays in your account. Transaction receipts are kept for seven years to meet tax and audit requirements where local law permits.

You can request account closure and personal data deletion. We delete your account 90 days after closure. Transaction records and any legally required data remain for seven years; depends on local law for retention periods.

Email [email protected] with details. If you believe your account has been accessed without permission, change your password immediately and open a live chat ticket with your account username.

Related Pages

7meter club Indonesia Register FAQ About Us 7meter club Login